Seller Settings

1. Account

In this section, you can upload or update your brand name, full name, email address, and password. Keep in mind that your business name is exposed to your customers and is likely what they see on their credit card charges - so make sure that it reflects your real business identity.

Note: Please email [e-mail] to request having your seller Tag changed, but keep in mind that Boost reserves the right to issue the most appropriate Tag according to your business name. We will also shut down accounts that attempt to utilize copyrighted or misleading business names.

 

2. Customer Service

Your store info is provided on customer receipts for all orders from your store. Your support email address and phone number are where we will instruct customers to contact you in case they need help. Please do not advise customers to contact Boost.

Your customer refund policy will be shared with every new customer before they complete their first checkout. Make sure it's up to date!

Please make sure that the zip code in your store info correctly represents the physical location of your business, as it’s used to calculate taxes.

 

3. Address

Please enter the physical address to be used for returns. This information will also be listed on customer receipts.

 

4. Connecting Stripe

To connect your Stripe account, switch to the Stripe tab and press Connect Stripe. Need help connecting your Stripe account? Check out this article.

If you would like to change your connected Stripe account, press Disconnect Stripe and repeat the process with the new account.