The first time a buyer sees your #hashtag, they will likely be instructed to text to buy it. Once they text your branded #hashtag to our short code 81000, they will experience an express checkout. Here's how it works.
1) Buyer texts #hashtag to 81000. hey receive the required legal disclaimer and we check inventory in real-time.
2) They are advised to reply back with any product options (size, color, etc.). If the product has none (eg. a PDF or pottery) the buyer simply replies with their zip code.
3) After entering their zip code so that we can determine taxes, we provide a one time link to complete purchase and simultaneously create their buyer account.
4) The buyer then arrives at a one time express purchase page where they enter their billing and shipping information. Yes, your logo will appear instead of ours :).
5) Upon successful completion, the buyer receives an order confirmation page, email receipt and text confirmation.
Pro tip: When a customer places an order they'll receive a text that includes an order ID number. You can find any order in your Seller Dashboard by searching for that order number. In addition, for every order, your customer will receive an itemized email receipt that includes your business' contact information. Be sure that information is updated and accurate in the Settings area of the Seller Dashboard.
Awesome! Now that your buyer is a customer, they can purchase from you with just a text message moving forward.